Infor Omni-Channel Campaign Management

Orchestrate a unified campaign strategy

Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permission-based omni-channel marketing campaigns across multiple touch points. Nurture your customer base and build loyalty with an easy-to-use, comprehensive and scalable solution that allows you to take action from any device—with real-time results.

Infor Omni-channel Campaign Management

  • Advanced campaign workflows

  • Campaign segmentation tools

  • Sophisticated email marketing

  • Precise customer targeting

  • Powerful customer insights

Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permissions-based marketing campaigns across multiple touch points. Craft personalised, single-use, multi-wave and event-triggered campaigns that can go through direct mail, email, phone, text, website, POS, IVR and more. Through integrated data mining, figure out which customers will respond to offerings that are tightly aimed at them.

  • Advanced data mining custom calculations to figure out how to reach customers efficiently and effectively.
  • Craft personalized email and newsletter campaigns that will appeal to specific audiences.
  • With the closed-loop reporting and analysis, automatically track campaign histories, customer responses and trigger follow up.

Get the right tools to plan, execute, and monitor your inbound and outbound direct marketing campaigns across every customer contact channel.