Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permission-based omni-channel marketing campaigns across multiple touch points. Nurture your customer base and build loyalty with an easy-to-use, comprehensive and scalable solution that allows you to take action from any device—with real-time results.
Advanced campaign workflows
Campaign segmentation tools
Sophisticated email marketing
Precise customer targeting
Powerful customer insights
Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permissions-based marketing campaigns across multiple touch points. Craft personalised, single-use, multi-wave and event-triggered campaigns that can go through direct mail, email, phone, text, website, POS, IVR and more. Through integrated data mining, figure out which customers will respond to offerings that are tightly aimed at them.
Get the right tools to plan, execute, and monitor your inbound and outbound direct marketing campaigns across every customer contact channel.