Infor Omni-Channel Campaign Management
One-stop solution for monitoring multi-touch campaigns
Marketing has evolved in recent years and now customers expect a highly-relevant and personalised interaction with brands at every touchpoint. Getting these interactions right can build your business in untold ways. Getting it wrong can be catastrophic.
Infor Omni-channel Campaign Management is an integrated database marketing solution for planning, executing, and monitoring permission-based omnichannel marketing campaigns across multiple touchpoints. Nurture your leads to becoming customers and build brand loyalty with an easy-to-use, comprehensive and scalable solution that allows you to take action from any device with real-time results.
Infor Omni-Channel Campaign Management gives you:
Advanced campaign workflows
Campaign segmentation tools
Sophisticated email marketing
Precise customer targeting
Powerful customer insights
Build a unified campaign strategy
Intelligently segment offers
Use demographic and transactional data, campaign history, model scores and more to present the best offers.
Use profiles, influences, trends, Bayes probabilities, and cluster analysis to provide scoring within an easy-to-use interface.
Highly personalised campaigns
Real-time triggers and events ensure the right combination of content is sent to each person.
Why choose Infor?
Infor builds complete industry-specific software suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science and integrates easily into existing systems.
Headquartered in New York, Infor has 168 offices around the world with over 68,000 customers using their array of products.
As long-standing partners, Format14CRM brings you innovative solutions built on three of Infor’s software platforms.
- Infor Marketing Resource Management
- Infor Omni-Channel Campaign Management
- Infor Interaction Advisor
Together, these marketing platforms allow you to plan, execute and monitor marketing campaigns and optimise real-time customer interactions to deliver superior customer experience at every touchpoint.
Explore other Infor products
Infor Marketing Resource Management
Infor Marketing Resource Management (MRM) is an easy-to-use solution that allows you to coordinate all your marketing activities in one platform.
Give your marketing team better visibility and control, streamline your marketing operations and automate your processes to improve collaboration.
Infor Interaction Advisor
Infor Interaction Advisor is a real-time decision making
This easy-to-use application helps you maximise your customer experience management efforts with the highest impact message or offer at the right time.