Infor marketing suite

Enterprise grade Marketing

Marketing has evolved in recent years and now customers expect a highly-relevant and personalised interaction with brands at every touchpoint. Getting these interactions right can build your business in untold ways. Getting it wrong can be catastrophic.

Infor Omni-channel Campaign Management is an integrated database marketing solution for planning, executing, and monitoring permission-based omnichannel marketing campaigns across multiple touchpoints. Nurture your leads to becoming customers and build brand loyalty with an easy-to-use, comprehensive and scalable solution that allows you to take action from any device with real-time results.

Infor Omni-Channel Campaign Management gives you:


Intelligently segment offers

Use demographic and transactional data, campaign history, model scores and more to present the best offers.

Maximise data

Use profiles, influences, trends, Bayes probabilities, and cluster analysis to provide scoring within an easy-to-use interface.

Highly personalised campaigns

Real-time triggers and events ensure the right combination of content is sent to each person.

Why choose Infor?

Infor builds complete industry-specific software suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science and integrates easily into existing systems.

Headquartered in New York, Infor has 168 offices around the world with over 68,000 customers using their array of products.

As long-standing partners, Format14CRM brings you innovative solutions built on three of Infor’s software platforms.

Together, these marketing platforms allow you to plan, execute and monitor marketing campaigns and optimise real-time customer interactions to deliver superior customer experience at every touchpoint.

Explore other Infor products


Infor Marketing Resource Management (MRM) is an easy-to-use solution that allows you to coordinate all your marketing activities in one platform.


Infor Interaction Advisor is a real-time decision making application that identifies the next best and most relevant marketing campaign to present at any integrated customer touchpoint.

Discover why INFOR OMNI-CHANNEL CAMPAIGN MANAGEMENT is the ideal choice for your business

About us

Why choose Format14CRM as your omni channel campaign partner?

Format14CRM’s Marketing Automation professionals are here to catalyse marketing automation projects so your business can craft potent, data-driven marketing campaigns with leading technology that helps you to make the most out of your precious time and resources.

Does your business’ Ecosystem need a helping hand?

Format14CRM has the skills, experience and knowledge to turn even the most challenging set of requirements into a real world software application. If that means a customised CRM or creating a new business software application that you just can’t seem to find anywhere, we’d love to hear from you!

Please complete all fields
I want to receive updates and news from Format14CRM.
By checking this box, I consent to receiving marketing emails. I understand I can unsubscribe at any time.
By clicking SUBMIT, you consent to Format14CRM storing and processing your information for the purpose of delivering content. View our Privacy Policy here to see how we process, manage and utilise any data you submit on our website.