Private Cloud /
On-Premise CRM
At Format14CRM, we pride ourselves in delivering a robust on-premise Customer Relationship Management (CRM) solution based on SugarCRM.
Our offering is designed to provide organisations with complete control over their data, ensuring compliance with stringent security, regulatory and data sovereignty requirements.
We also offer comprehensive development and implementation services to tailor the CRM system to your specific needs.
Key Features of Our On-Premise CRM Solutions
Security You Control
Implement robust security measures to protect sensitive information, with data stored on your premises or in data centres of your choice.
Customlsable Archltecture
Tailor the CRM system to your specific business processes and requirements, with the flexibility to adapt as your organisation evolves.
Integration Capabilities
Seamlessly connect with existing applications and systems through a fully documented open REST API, facilitating efficient data flow across your organisation.
Full Data Control
Maintain full ownership and control over your data, ensuring compliance with local regulations and internal policies.
User-Friendly Interface
Provide your team with an intuitive and accessible platform, accessible via web browsers or mobile devices, to enhance productivity and user adoption.
Implement robust security measures to protect sensitive information, with data stored on your premises or in data centres of your choice.
Tailor the CRM system to your specific business processes and requirements, with the flexibility to adapt as your organisation evolves.
Seamlessly connect with existing applications and systems through a fully documented open REST API, facilitating efficient data flow across your organisation.
Provide your team with an intuitive and accessible platform, accessible via web browsers or mobile devices, to enhance productivity and user adoption.
Development and Implementation Services
We provide end-to-end development and implementation services to customise the SugarCRM platform according to your organisation’s unique requirements.
Our team of experienced professionals works closely with you to design, develop, and deploy a CRM system that integrates seamlessly with your existing infrastructure, ensuring a smooth transition and minimal disruption to your operations.
We offer a complete suite of services to implement and optimise your CRM system:
Requirements Assessment
Collaborate to understand your requirements and design a system tailored to your operations.
Custom Development
Adapt SugarCRM to meet unique workflows, integrate with existing systems, and deliver additional functionalities.
Implementation and Training
Deploy the system seamlessly and train your team to ensure smooth adoption.
Ongoing Support
Provide continuous support and maintenance to ensure the system supports your evolving needs.
Public Sector Solutions
Our on-premise CRM solutions are particularly suited for public sector organisations that must comply with strict data sovereignty regulations.
Unlike major cloud providers such as Microsoft and Amazon, which are subject to laws like the U.S. CLOUD Act that may compel them to provide data to U.S. authorities regardless of where it is stored, our on-premise solutions ensure that your data remains within your jurisdiction, under your control.
This approach mitigates concerns about foreign government access to sensitive information and aligns with the increasing emphasis on digital sovereignty.
- GDPR Compliant
- Your Choice of Data Centre
- Extensible Through Secure Integration
Case Study
Independent Inquiry into Child Sexual Abuse (IICSA)
The Independent Inquiry into Child Sexual Abuse (IICSA) needed a secure, efficient, and compliant CRM system to manage large volumes of highly sensitive data and interactions.
The complexity of the case management processes was only one challenge, as the UK Home Office’s requirements for data sovereignty and security required an on-premise solution delivered within a privately managed cloud.
By partnering with Format14CRM, public sector organisations can achieve a secure, compliant, and fully tailored CRM solution that supports their critical missions while maintaining the highest standards of data control and integrity.