Infor Interaction Advisor is a real-time decision making application that identifies the next best and most relevant marketing campaign to present at any integrated customer touch point. With this easy-to-use application, you can maximize your customer experience management efforts with the highest impact message or offer.
Predictive analytics and self-learning offer management engine
Real-time campaign updates
Maximum enterprise scalability
Closed-loop response tracking
Drive Engagement with relevancy and personalisation
Learn more about your customers
Deliver your best offers at the speed of data
Infor Interaction Advisor enables organisations to optimise customer interactions across multiple business units and channels, including web sites, eCommerce, call centres, and other customer touch points. Infor Interaction Advisor provides marketers with a highly scalable application.
Infor Interaction Advisor is the best-in-class real-time decisioning solution and can take your organization’s customer experience management and ROMI (Return on Marketing Investment) to new heights.