Building better businesses on innovative software platforms
Software that integrates and adds value
Format14CRM has partnered with products that open up opportunities and add greater value to your business.
Our vendor partners have been selected on their ability to enable organisations to be nimble both commercially and technically. In an ever-changing business world, these attributes rank most highly among businesses who seek to grow and adapt to new challenges.
We ensure that standards-based integration is standard for the technologies that we work with because it presents that most viable means for our clients to extend and adapt their business to meet these challenges.
We know that without the diverse technologies that open standards provides there is less scope for businesses to make independent decisions that go into defining something unique. Vendor lock-in creates dependency, rigidity and costs that shouldn’t be there.
Capture and manage leads using SugarCRM marketing campaigns. Build relevant segments and target lists to deliver better marketing campaigns that speak directly to the right customers at the right time and measure your ROI in the same place.
Nurture and convert more leads into customers with SugarCRM and transform your sales team into a selling powerhouse. With powerful workflows, meaningful insights from across the customer journey and an easy-to-use interface, your sales team have everything they need to close deals.
Trial SugarCRM for free
The best way to understand what a CRM can do for your business is to use it first-hand.
We offer a free SugarCRM trial with a fully-functional system including admin access within the trial so you can create records, reports and processes to mimic what you have in your own business.
Sugar Discover gives you unprecedented insight into your sales performance, quickly. With a time-aware approach to revenue analytics that track metrics and historical performance, Sugar Discover proactively alerts you to issues and opportunities.
SugarCRM Hint automates, supplements and streamlines administrative overheads and manual activities with artificial intelligence so that you can focus on what really matters; building powerful customer relationships.
Infor Marketing Resource Management
Infor Marketing Resource Management (MRM) is an easy-to-use solution that allows you to coordinate all your marketing activities in one platform. Give your marketing team better visibility and control, streamline your marketing operations and automate your processes to improve collaboration.
Infor Omni-Channel Campaign Management
Infor Omni-channel Campaign Management is an integrated database marketing solution for planning, executing, and monitoring permission-based omni-channel marketing campaigns across multiple touch points. Nurture your leads to become customers and build brand loyalty with an easy-to-use, comprehensive and scalable solution.
Infor Interaction Advisor
Infor Interaction Advisor is a real-time decision making
This easy-to-use application helps you maximise your customer experience management efforts with the highest impact message or offer at the right time.
Not every business wants a cloud-based solution. Sugar Professional offers a flexible, on-premise CRM solution at an affordable price. It was created with small and medium sized businesses in mind that can grow with you.
Magic XPI Integration Platform
Magic xpi uses a code-free and low maintenance approach to integrate all of your business systems on the cloud, on-premise or in hybrid deployments to help your company maximise its opportunities.