01628 281 114 sales@format14crm.com

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Build a customer-centric business

Customers have an abundance of choice and businesses need to find a way to differentiate themselves from the crowd. Customer experience is quickly becoming that defining criteria.

But what matters most to customers when it comes to customer experience? And how can you use technology to meet their expectations?

New Client: WBC

Format14CRM today announced the signing of its newest client, WBC.

WBC, which supplies food and drinks retailers with quality gifts, retail displays and transit packaging, has appointed Format14CRM to implement a new customer relationship management and marketing automation system.

SMS PLC

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Speak to the Format14CRM team to discuss your customer experience project on 01628 281 114
or email us on sales@format14crm.com